Frequently Asked Questions

We provide jewelry repair, ring sizing, jewelry cleaning, stone setting, rhodium plating, engraving on metals, and complete custom design services. Our team specializes in creating unique, high-quality pieces tailored to your vision.

The timeframe for custom jewelry varies depending on the complexity of the design. Typically, it takes 2-4 weeks from the approved design to completion. We’ll provide you with a specific timeline when we discuss your project.

Yes! We offer free consultations to discuss your ideas and vision. Our experienced designers will work with you to create computerized designs of your concept before we begin crafting your piece.

We work with all precious metals including gold (14k, 18k, 24k), platinum, silver, and alternative metals. We also handle all types of gemstones including diamonds, emeralds, rubies, sapphires, and semi-precious stones.

Yes, we stand behind our craftsmanship. We offer warranties on our work and will address any issues that may arise due to manufacturing defects. Specific warranty terms depend on the type of service provided.

Getting started is easy! Contact us with your ideas, sketches, or pictures. We’ll schedule a consultation to discuss your vision, provide design options, and give you a detailed quote for your custom jewelry piece.

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